Refund & Returns Policy


All digital products and codes, due to their nature, are not returnable or refundable. To avoid ordering incorrect items, please check product descriptions and stock availability carefully before placing your order.

Services provided in the electronic environment or intangible goods and digital products (game cards, CD key, gift cards, etc.) provided to the consumer immediately cannot be canceled and returned. All users shopping on our site are considered to have accepted this requirement since they are shopping within the scope of digital content.
If unfortunately, the product you ordered is not available / not delivered on time, we will issue a refund for you, the way differs and depends on the payment method you used in the order.

  • OPay Payment Gateway through Bank Cards, you will receive a refund (excludes the service fees) to your Bank Card in 7 to 20 days.
  • OPay Payment Gateway through Mobile Wallets, you will receive a refund (excludes the service fees) to your Mobile Wallet in 0 to 48 hours.
  • OPay Payment Gateway through Reference Code, you will receive a refund (excludes the service fees) to your Bank Account or Mobile Wallet in 2 to 7 Days.

Also, you can receive the refund (excludes the service fees) in your Gamzie Store account Wallet instantly.

We guarantee that every product (digital code) is correct and valid. If you have any problems, don’t worry! We are here and ready to help you.
For more information, please read the Terms and Conditions with the full and binding information. If you have any further questions, you can visit the Contact us page or contact us by our Live Support Team.


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